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Welcome to Rune Rollers, operated by Chongqing Pingxun Data Services Co., Ltd. We are committed to providing you with excellent service and ensuring your products are delivered promptly and safely. This Shipping Policy outlines our shipping practices for deliveries to North America and Europe.
We currently ship to the following regions:
If your location is not listed, please contact our customer service team at [email protected] for assistance.
After placing your order, we typically ship the package within two days. We use air shipping to ensure your products arrive as quickly as possible. The average delivery time for our shipments is between 5-8 business days. Please note that these times are estimates and actual delivery times may vary depending on the destination and other factors beyond our control, such as customs processing delays.
Shipping fees are calculated based on the weight of your order. The total shipping cost will be displayed at checkout before you complete your purchase. Our shipping fees are designed to be fair and competitive, reflecting the actual cost of delivering your items safely and quickly.
For specific shipping costs for your order, please proceed to the checkout page where the shipping fee will be automatically calculated based on the total weight of your items.
We strive to process all orders within 1-2 business days of receiving them. Orders placed on weekends or holidays will be processed on the next business day. Once your order has been processed and shipped, you will receive a confirmation email with your tracking information.
Once your order has been shipped, you will receive a confirmation email containing your tracking number and a link to the shipping carrier’s website. You can use this information to track the status of your shipment. Please allow up to 24 hours for the tracking information to update.
All orders shipped to North America and Europe may be subject to import taxes, customs duties, and fees levied by the destination country. These charges are the responsibility of the recipient. Please check with your local customs office for more information on potential charges.
We are unable to ship to P.O. Boxes, APO/FPO addresses, or any address considered undeliverable by our shipping partners. If you have any questions about shipping to your location, please contact our customer service team at [email protected].
We take great care in packaging your order to ensure it arrives in perfect condition. However, if your order is lost or damaged during transit, please contact us immediately at [email protected]. We will work with the shipping carrier to resolve the issue and, if necessary, send a replacement order or issue a refund.
We reserve the right to modify this Shipping Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the website after any such changes constitutes your acceptance of the new Shipping Policy.
If you have any questions about this Shipping Policy, please contact us at:
Chongqing Pingxun Data Services Co., Ltd.
Address: No. 33 - 15, Kaitai Road, Nan 'an District, Nan'an District, Chongqing, China
Phone: (+1) 518-933-6291
Email: [email protected]
Thank you for choosing Rune Rollers. We appreciate your business and look forward to serving you!